On your first admission day for treatment in our facility, you will immediately feel the warmth and friendliness of our staff. You would need to arrange your admission beforehand, although mostly, we do accept new admissions placed within 24 hours from the actual booking.
Referrals can be accepted from the client themselves, friends, family, and health professionals. We will make sure that our personnel are prepared to accommodate you after your reservation is confirmed.
Once you arrive at our clinic the first step is to familiarise yourself with the clinical team as well as your surrounding which includes the layout of our facility. Upon arrival we will also give you a welcome pack which has a timetable for your therapy session and also explains everything that you need to be conversant with during your stay at our facility, the Sanctuary Lodge. If are not able to drive towards our facility on your own, please give us a call.
We will arrange for you to see our detox specialist psychiatrist during your first 24 hours with us.
Your medical and psychological treatment needs will be assessed during this first and important step. A complete detox program will be authorized if needed. Our mental health experts will be in charge of administering and monitoring your detox under strict protocol.
It's important to note that you have to take with you any prescribed medications you have been taking, and also provide us any information regarding any recent surgery.
A psychiatrist will call attention to any aspects of your treatment that need expert attention and make suggestions. We will make sure that any suggestion or recommendation is factored into your treatment plan because it is of utmost importance to us that your treatment needs are fully met during your stay at the facility. Then our counsellors, clinical director, and medical staff will continually review your treatment plan, ensuring that you are getting the best care possible at all times.
After your evaluation has been finished, our cordial team will immediately assist you in your adjustment. We completely get that this is a really scary and tough period for most people, however our team are available to provide encouragement and guidance 24/7.